| Relationship | Technology partner. You operate your channels and keep your ad revenue | Platform plus 24x7 managed services and an ad marketplace |
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| Published prices | FAST and DR: from $499 per channel per month, including cloud infrastructure for a standard configuration (CDN usage billed pay-as-you-go). Standard: from $999 per channel per month, excluding AWS. HA and Enterprise: custom | No prices published on amagi.com |
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| Contract | FAST and Standard: pay as you go, no lock-in. HA and Enterprise: 1-year minimum, with discounts for longer terms | Not published |
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| How you buy | Self-service portal, AWS Marketplace, or a direct contract | Contact Amagi sales |
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| Time to first channel | FAST and Standard: within an hour, through the portal or AWS Marketplace. 7-day trial with every feature, no credit card | CLOUDPORT: "faster deployment timelines", no figure published. FASTKit: "Launch a FAST service in weeks" |
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| Support and operations | 24/7 support by email helpdesk and phone in every offer. Your team operates the channels | "24x7 monitoring and management" of live, linear and VOD operations, delivered from New Delhi, London and Princeton |
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| Availability and SLA | SLA on Enterprise | SLA terms not published on amagi.com. CLOUDPORT is "designed for 99.999% availability" (May 2026) |
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| Video and audio | SD, HD and 4K UHD up to 60 fps, 10-bit colour in H.264 and HEVC | 4K HDR 10-bit video and Dolby Atmos audio (May 2026) |
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| Graphics | HTML5 graphics rendered in the playout, Adobe After Effects import, DVE | HTML and Adobe After Effects graphics |
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| Captions and subtitles | CEA-608/708, DVB bitmap, WebVTT, burn-in and ARIB | Real-time AI captioning and translation (May 2026) |
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| Advertising | SCTE-35 markers for ad insertion downstream. Veset doesn't sell ads or take a revenue share | THUNDERSTORM server-side ad insertion and the ADS PLUS CTV ad marketplace |
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| Disaster recovery | Cloud DR for on-prem playout, from $499 per channel per month | On-premises Disaster Recovery Box with "up to 72 hours of survivability" (May 2026) |
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| Clouds | AWS by default, with dedicated Hetzner support. Other public clouds on request. In your own account or on resources Veset provides | AWS, named in a customer quote on the CLOUDPORT page. Channel growth on Google Cloud reported in April 2024 |
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| On-premise | Enterprise option: SDI playout on-premise | "CLOUDPORT server can also be installed at the operator headend" |
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| APIs and AI | REST API covering the full platform, and a public MCP server for AI assistants | AI agents across Amagi's platform (Amagi Intelligence). No public CLOUDPORT API documentation found on amagi.com |
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| Security | ISO 27001 and ISO 27017 certified. AWS Partner | SOC 2 Type II (May 2026) |
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| Scale and customers | 100+ broadcast channels. Customers include TV Azteca and Hi Sports | Over 9,000 channel deliveries to 300+ content distributors. CLOUDPORT customers named by Amagi include Hearst Networks, Tennis Channel and Fuse Media |
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